Privacy Policy

Effective from: 2026-07-12

Data Controller

• Name: NÉBO Szivattyúcentrum Kft.
• Registered address: 6120 Kiskunmajsa, Mező utca 4/E, Hungary
• Tax number: 13746458-2-03
• Company registration number: 03-09-113639
• Email: info@neropumps.hu
• Website: neropumps.com

Hosting Provider

• Name: Rackhost Zrt.
• Registered address: 6722 Szeged, Tisza Lajos körút 41., Hungary
• Email: info@rackhost.hu

Data Processing on This Website

This website is a catalog and informational site for presenting NERO Pumps products. This document contains all relevant data-processing information regarding the operation of the website, in accordance with Regulation (EU) 2016/679 of the European Union (the "Regulation" or "GDPR") and Act CXII of 2011 on Informational Self-Determination and Freedom of Information (the "Infotv.").

Use of Cookies

A cookie is a small package of information consisting of letters and numbers, which the website sends to your browser in order to save certain settings and make it easier to use the website.

This website currently uses only strictly necessary (technical) cookies, which are essential for providing the website's basic functions. Their legal basis is the legitimate interest under Article 6(1)(f) of the Regulation. The website does not run statistical (e.g. Google Analytics) or marketing cookies (e.g. remarketing, social media pixels), and does not carry out any tracking capable of individually identifying visitors.

Should we introduce statistical or marketing cookies in the future, they will only be activated with your prior, voluntary consent, and that consent may be withdrawn at any time. Cookies stored in your browser can be deleted at any time through your browser settings.

Contacting Us

If you contact us by email, through the contact form, or by phone regarding a product or a request for a quote, we process the data you provide.

Data Processed

The data you provide when contacting us (typically name, email address, phone number, and message).

Duration of Data Processing

We process the data until the inquiry, or any matter arising from it, is closed.

Legal Basis for Processing

Your voluntary consent, given by contacting us [Article 6(1)(a) of the Regulation].

Your Rights

During the period of data processing, in accordance with the provisions of the Regulation, you have the following rights:

• the right to withdraw consent;
• the right to access personal data and information relating to its processing;
• the right to rectification;
• the right to restriction of processing;
• the right to erasure ("right to be forgotten");
• the right to object;
• the right to data portability.

If you wish to exercise your rights, this will involve identifying you, and the Data Controller will need to communicate with you. Identification may only be based on data that the Data Controller already processes about you. The Data Controller will respond to complaints regarding data processing within 30 days at the latest.

Withdrawal of Consent

You are entitled to withdraw your consent to the processing at any time; in such cases, we will delete the data you provided from our systems. Under accounting regulations, we cannot delete invoicing-related data before the statutory retention period has expired.

Data Security Measures

The Data Controller has implemented appropriate organizational and technical security measures to protect personal data against unauthorized access, alteration, transmission, disclosure, deletion or destruction, as well as against accidental destruction and damage.

Remedies

If, in your opinion, the Data Controller has violated any statutory provision relating to data processing, you may initiate an investigation with the National Authority for Data Protection and Freedom of Information of Hungary (NAIH).

• Postal address: 1363 Budapest, Pf. 9., Hungary
• Email: ugyfelszolgalat@naih.hu
• Phone: +36 (1) 391 1400

In the event of a breach of statutory provisions, or if the Data Controller has not fulfilled one of your requests, you may also bring a civil action against the Data Controller before a court.

Amendments to This Notice

The Data Controller reserves the right to amend this privacy notice in ways that do not affect the purpose and legal basis of the data processing. By using the website after such amendments take effect, you accept the amended notice.